CRM without any data is useless.
Cold calling takes up valuable time and does not produce desired results. What sets GO CRM apart from its competition, is that our system searches automatically customer data and prospects for your company so that you can start selling immediately. Customer data and prospects are at your sales department’s disposal right from the start. Customer data migration and the creation of the target group is done using the services of our partner Vainu. With full Vainu.io subscription your GO CRM notifies you with events (Financial results, mergers, recruitments, new technologies, etc) regarding your customers and leads to help you to identify best time to call and sell.
Concentrate on your job and let us take care of the process.
Our solutions will guide you through the automated tasks of your sales process with notifications and predetermined goals. With GO CRM you can contact customers, manage sales and meetings easily and automatically. In addition, you can get your tasks directly into your calendar and get automatic notifications about your upcoming tasks.
Dashboards provide ready-made analysis and KPIs for managers, allowing them to follow that the goals of sales, marketing and customer service are achieved.
Often companies have many different systems that do not work as one complete solution. As a result, you need to juggle information manually between different applications. The GO CRM together with the Office-365 provide an integrated solution, that works seamlessly with GO ERP and BI reporting. This means that data flows seamlessly between the different systems.
The most comprehensive CRM-functionalities on the market at your disposal
Frequently asked questions
GO CRM is a simplified experience of Microsoft Dynamics CRM Online that includes your company specific customer target group and easy to adopt user interfaces for customer encounters, sales activities and marketing campaigns. If needed, GO CRM can be extended to field and project service. The GO CRM is quick and easy to implement and it will scale and grow together with your business.
GO CRM is based on the best Microsoft Solutions (Office 365, Microsoft CRM Online, Azure) and it works seamlessly together with other Microsoft systems (Microsoft Dynamics NAV, Power BI). Users can use one account (Office 365) for their workstation, CRM system and all other Microsoft systems. You can get started with an affordable starting price and as your company grows the GO CRM will grow with you, thus there is no need to change to another system. Also, the implementation of GO CRM is significantly faster, cheper and requires less work from you than any other comparable CRM system. The resources and instructions available at GO Portal and GO Academy will help and support the implementation process.
GO CRM will be delivered as a cloud service that is charged on a monthly basis. The fee will be determined by the usage and the number of users. Note that the number of users can be adjusted monthly to match your needs. Ask the specific monthly price for your company from our sales.
The implementation of the GO CRM is delivered as a package including trainings on managing activities & sales and customer planning.
GO CRM can be integrated to other systems such as a web store. The integrations will be priced separately based on the customer’s needs.
eCraft Service Desk support services are available to all GO customers. There are many different options for service support solutions, you can send an information request to firstname.lastname@example.org and we can help you to find the best solution for your organization.
You can contact eCraft Service Desk via email, telephone or the customer portal.
You can use all GO solutions and applications easily from the portal. On the front page of the portal you will see relevant information from your different systems. For example, you will see the main tasks of your day as well as your calendar straight from the front page.
Learning to use a new system does not have to be hard.
Along with the GO CRM system you will get access to GO Academy which includes materials for user training and support materials in English, including videos and written instructions. The GO Academy with its resources is available to you 24/7 through our web portal. Furthermore, a chat service is there to help you on Business days.
The CRM solution is suitable for SME businesses all the way from 10 users to over 50 users.
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